"Any team of talented individuals have very little chance of winning a championship without the guidance of a world class coach. Mark Walsh brings a global perspective to the playbook and his refreshing approach challenges the management team to set a new standard by which to be measured.

Fletcher Jones Motorcars was already the number 1 Mercedes- Benz dealership in the U.S. when we started working with our new "coach", Mark. However, we recognized that we were either going to strive for continuous improvement or start to decline. Mark listened very carefully and critically to our goals and based upon his global experience suggested some vital changes in our processes to serve our guests more effectively. The rest is history. We were able to break the four minute barrier for the first time in December, 2005, delivering 1,011 new and pre-owned Mercedes- Benz. Mark's straight forward approach laced with humour made this goal a reality and helped us break the mental barrier. During my 26 year career with Mercedes-Benz, I have worked with a number of great managers, mentors and coaches. Mark is the coach who has the best grasp of today's automotive market and who has the people skills to relate to dealer principals, sales managers and sales people. I highly endorse Mark Walsh and thank him for his huge contribution to our 8, 513 sales last year."

Garth Blumenthal, General Manager
Fletcher Jones Motorcars
Newport Beach, California